Accessibility Guide

Handicap Accessible Seat Exchange

You cannot exchange your ticket in advance. When you arrive at the venue you may go to the Box Office and request to be relocated to ADA seating. Standard policy is one handicap seat plus one guest. This opportunity depends on availability of the seats. Accessible seats are available on each level of the Hilliard Center.

Handicap Accessible Parking

All parking lots that are owned and operated by the Hilliard Center are ADA-compliant and have designated handicapped parking available. These are available on a first come first serve basis.

ADA Drop-off and Pick-up Locations

For Arena events, patrons with disabilities may be dropped off at the corner of Shoreline Boulevard and Resaca Street and enter through the Main Entrance. For Selena Auditorium and Exhibit Hall events, patrons with disabilities may be dropped off at the end of Shoreline Boulevard at the turnaround.

Sign Language Interpreters

Hilliard Center can provide sign language interpretation for guests that are deaf/hard of hearing. Requests for this service must be received three weeks prior to the event and be approved by the performer. For details, please email us at HilliardCenter@cctexas.com or call the Hilliard Center at 361-826-4100.